Education

• Bachelor’s degree from a college or university.

Experience

• 5 – 10 years’ relevant experience.
• Thorough knowledge of claim processing functions;
• Demonstrates ability to work and problem-solve independently
• Supervisor experience and previous managed care experience is preferred.

Duties & Responsibilities

• Maintain liaison with underwriters.
• Document claim assessment and filing activities accurately.
• Maintain close relationship with principal insurers/ reinsurers/ retrocessionaries in order to ascertain their views on problematical issues.
• Set internal guidelines to aid claim processing, claim reserving.
• Regular and structured meetings with major clients/ insurers/ Account Executives.
• Overview and control of claims costs.
• Coordination with HR on training of staff – emphasis on awareness of current market practices, Knowledge of best practice.
• Ability to advice customers on material developments pertaining to the claim.
• Preparing suitable responses to the insurer on behalf of the client or the Account Executive negotiating on their behalf.
• Coordinate with IT to have a proper IT system in place in line with business requirements.
• Designing service level agreements with insurance companies on behalf of clients in respect of claim servicing.
• To oversee effective implementation of delegated claims authority.
• Set procedures for initiating claim reviews.
• Set up proper systems to identify recoveries.

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Education

• Bachelor’s degree from a college or University.

Experience

• 3 – 5 years of relevant experience in Insurance.
• To promote the Company with clients and actively solicit and secure new businesses and proposals.

Duties & Responsibilities

• Reviews contracts as required.
• Checks externally produced policy documents.
• Have a good working knowledge of the insurance products available, insurance trading conditions, the Company’s products and services.
• Handles all technical queries effectively.
• Highlights the specifics of the warranties, terms and conditions to clients.
• Contributes to a successful audit score.
• Demonstrate regulatory knowledge.
• Demonstrates detailed knowledge and understanding of the insurance market, insurance principles and the ability to apply them in the day to day activities.
• Demonstrates detailed understanding of more complex product features, benefits, exclusions, warranties and their application to various situations.
• Tailors product offering to client’s needs.
• Demonstrates an understanding of the concept of risk and how variables can affect the client, decisions in all classes of business.
• Demonstrates proficiency in the use of the Company’s systems and processes to fulfill role.
• Develops and maintains a strong relationship with the client and the market.
• Effectively manages the clients’ portfolios.
• Actively develops new business opportunities.
• Maximizes cross selling opportunities where possible.
• Prepares a prospect list of potential new clients.
• Demonstrates understanding of the concept of risk and exposures and how each aspect of risk affects the underwriting profile.
• Tailors the product offering to satisfy the needs of the client.

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Education

• Bachelor’s degree
• Dip CII, ACII, FCII will be an added value

Experience

• 5 – 8 years’ experience in treaty placements

Duties & Responsibilities

• Possess comprehensive knowledge of reinsurance and insurance capabilities & concepts, to market reinsurance programs
• Coordinate with broking team and analytics to evaluate insurance risks on a portfolio level and advise clients on reinsurance treaty structures to mitigate downside risk and improve capital efficiency
• Ability to establish and maintain positive client and reinsurer relationships, resolve client inquiries and issues within a timely manner
• Negotiate and manage placement of reinsurance treaties utilizing both regional and international markets
• Manage the coordination of underwriting and claims audits of insurance clients, when and if requested by reinsurers
• Ensure company, market and client related documentation is issued (internally and externally) accurately and on time i.e. placement slips, cover notes, new and renewal contracts
• Comply with external and internal regulatory and statutory policies, procedures and regulations
• Research on industry topics and the development of content to be shared with clients and Prospects
• Ability to read, analyse, and interpret, technical reinsurance presentations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from clients, reinsurers and colleagues alike
• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, percentiles and proportions to practical situations
• Coordinating with internal stakeholders and actuarial towards the development of reinsurance strategies and placement

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